Frequently Asked Questions
Returns
Yes, you can.
Delivery
Product shipping is available for pan India. subject to pin code service availability.
The shipping facility is available without any extra charges.
Online orders take 07-10 working days to be delivered.
Yes, You can.
Gifting
Yes! You can order ORRA product for gifting purposes as well. The product will get delivered on provided address.
For any gift voucher requirement, you can explore www.orra.co.in or reach out to us on enquiries@orra.co.in
Transit
ORRA products are well covered with in transit insurance. So no need to worry. In case of such an incident a replacement of the product or full refund can be initiated. Subject to t&c.
Please contact us on an immediate basis with details along with relevant pictures. So the assistance can be provided accordingly.
Return, Exchange & Buyback
Refer to the T&C page to know the details.
Please reach out or email us at enquiries@orra.co.in
Refer to the T&C page to know the details.
Scheme
No, You can redeem GIS & IIS only at our stores
Payment Modes
Payments can be made online by Credit-Debit Cards/RTGS/IMPS/NEFT/UPI etc.
No COD available.
General
If you have trouble finding a suitable ring size, check out our jewelry guide OR you can visit the nearest store.
We have 95 stores in 40 cities
